Disclaimer

This Disclaimer governs your use of the RCM Fintech website (the 'Site') and the information made available on it, whether you are a prospective client, a referral partner, or simply browsing. By accessing or using the Site, you acknowledge that you have read, understood, and agreed to it in full, together with our Terms of Service and Privacy Policy. If you do not agree with any part of it, please do not use the Site.

In plain terms, this page says four things. The Site offers general information, not advice. Reading it does not make you a client. The outcomes we describe are possible, not promised. And while we work to keep everything here accurate, you should verify anything you intend to rely on. The sections below spell out what each of those means.

General Information Only

Everything on this Site, from our service descriptions to any articles, examples, or supporting materials, is published for general informational purposes. It is meant to help you understand who RCM Fintech is and the kind of revenue recovery and payments work we do, not to serve as specific guidance for your organization. Because the content is general by design, it cannot account for the details that actually determine how an engagement would unfold, such as your payer mix, your existing processor agreements, or the systems you already run.

That cuts both ways. Something on this Site might understate what is possible for your organization, or it might describe an opportunity that does not apply to you at all. Either way, you should not act, or decide not to act, based solely on something you read here. If a topic looks relevant to your situation, the right next step is a conversation with us or with an advisor who knows the specifics of your business.

No Professional Advice

Nothing on this Site constitutes financial, legal, tax, accounting, regulatory, or medical advice, and none of it should be treated as a substitute for advice from a qualified professional who understands your circumstances. The subjects we touch on, including insurance reimbursement, revenue cycle management, and payment processing, are complex and highly fact-specific. Two organizations that look alike on the surface can face very different answers depending on their contracts, their history with payers, and the way their billing is structured.

RCM Fintech is not a law firm, an accounting firm, or a registered investment advisor, and we do not provide legal, accounting, or investment advice. Where a question calls for that kind of professional judgment, you should consult someone qualified to give it, and if a matter comes up in our work together that sits outside our lane, we will say so and encourage you to bring in the right advisor.

No Professional or Client Relationship

Using this Site does not create a professional, advisory, fiduciary, or contractual relationship between you and RCM Fintech. That includes submitting a form, requesting a consultation, or sending us a message. A working relationship begins only when both parties sign a written agreement that sets out the scope of the engagement, the responsibilities on each side, and the terms that apply.

Until that point, anything you share with us through the Site is not treated as confidential or privileged. Please hold back account numbers, patient information, claim files, contract documents, and anything similarly sensitive until a relationship has been formally established and we have agreed on how that material will be handled.

No Guarantee of Results

Any reference on this Site to savings, recovered revenue, reduced fees, improved approval rates, or similar outcomes is illustrative. It describes what is possible, not what is promised, and nothing here should be read as a projection or guarantee that you or your organization will achieve a particular result.

Why outcomes vary

The honest answer is that starting conditions differ enormously from one organization to the next. Outcomes depend on factors that are specific to you and often outside our control, including:

• The terms of your existing contracts and processor agreements
• Your transaction volume and the nature of your revenue
• How your claims were originally handled and how payers respond
• The accuracy and completeness of the information you provide
• Broader market and regulatory conditions

Two providers with similar volume can see very different recoveries simply because one signed stronger payer contracts years ago, or because one kept cleaner claim documentation than the other. Past results, whether shown on this Site or shared with you in any other form, are not a reliable indicator of future results.

Testimonials, Examples, and Figures

Any testimonials, reviews, success stories, or examples on this Site reflect the experiences of specific parties and are not a representation that every client will have the same or a similar experience. They are shared to illustrate what is possible, not to promise it. To protect privacy, some identifying details may be changed or generalized, and certain examples may be composites drawn from more than one situation.

The same caution applies to any statistics, benchmarks, or industry figures we cite. Where these come from third-party sources, we believe those sources to be reasonable but have not independently verified them, and they should not be relied on as the basis for a decision.

Accuracy and Completeness of Information

We make a genuine effort to keep the information on this Site accurate and current, but we make no representations or warranties of any kind, express or implied, about its accuracy, completeness, reliability, or availability. The Site may contain occasional technical or typographical errors, and information can become outdated as our services, our partners, or the wider market change. We are under no obligation to update it, and any reliance you place on the information is at your own risk.

Third-Party Links, Services, and Providers

This Site may link to third-party websites and resources for your convenience. We do not control those sites, we do not endorse them, and we are not responsible for their content, accuracy, or practices, so visiting them is at your own risk.

Separately, delivering our services often involves working with third parties such as payment processors, technology providers, and specialists who handle specific functions. Those parties operate under their own terms, and RCM Fintech is not responsible for the acts, omissions, products, or services of any third party that fall outside our reasonable control.

Referral and Partner Program

Our referral and partner program may involve compensation paid to partners who introduce business to us. Referral partners are independent. They are not employees or agents of RCM Fintech, they are not authorized to make commitments on our behalf, and any statements or representations they make are their own rather than ours.

Participation in the program is governed by separate written terms, which control over anything said about the program on this Site. Where the law requires it, the existence of a referral or compensation arrangement will be disclosed.

Regulatory and Compliance Responsibility

Nothing on this Site should be read as advice about your obligations under any law or regulation. You and your organization remain solely responsible for your own compliance with the laws, regulations, and contractual requirements that apply to you, including those governing privacy, data protection, and the handling of sensitive information. Given how heavily regulated healthcare and payments are, any questions about your specific obligations should go to a qualified professional.

Limitation of Liability

To the fullest extent permitted by law, RCM Fintech and its owners, employees, contractors, and agents will not be liable for any loss or damage, whether direct, indirect, incidental, consequential, special, or punitive, arising out of or in connection with your access to, use of, or reliance on this Site or anything contained on it. This includes, without limitation, any loss of profits, revenue, data, or goodwill, even where we have been advised that such loss was possible.

Changes and Contact

We may update this Disclaimer at any time and without prior notice, to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we do, we will revise the date at the top of this page, and your continued use of the Site after a change means you accept the revised version. If you have any questions about this Disclaimer, contact us at [contact email] or [company mailing address].